B.O.R.I.S
Bot for operations, releases & infrastructure security
Designed for startups on AWS with lean DevOps teams and services where every second of uptime counts.
B.O.R.I.S is your 24/7 Slack teammate for AWS operations.
Dev: Gateway returned a 504 error. What's going on?
B.O.R.I.S: CPU usage on Gateway pod spiked to 95% at 03:22. Restarting resolved the issue.
What B.O.R.I.S does
Streamline your DevOps operations with intelligent automation and 24/7 support
24/7 AI DevOps desk
Handles first-line support and routine infra questions, freeing your engineers to focus on shipping features.
Smart triage, human control
Auto-classifies alerts, runs root-cause analysis, and escalates only critical issues.
Knows your stack and keeps learning
Context-aware answers trained on your architecture, runbooks, and past tickets. It learns from every interaction, gets smarter over time, and helps reduce noise and MTTR as your team grows.
DevOps bottleneck is strangling product velocity
Hard to hire
DevOps is one of LinkedIn's top-3 hardest-to-hire roles in 2024.
Wasted expert time
Highly skilled engineers spend their days answering basic requests, reacting to alerts, and troubleshooting — not engineering.
Tribal knowledge loss
People leave taking valuable institutional knowledge with them since documentation is often an afterthought for the overloaded infrastructure personnel.
The real cost for business
8-12 week delays in critical infrastructure projects due to DevOps engineer shortages.
$6-7k/year per engineer on on-call premiums — full 24/7 support requires 3x headcount.
40% of DevOps time goes to answering "how-do-I?" requests, not engineering.
Built-in intelligence for everyday help
Bot for operations, releases & infrastructure security
Always on,
zero overhead
Handles the routine stuff without getting tired, bored, or annoyed, no matter how many times it's asked the same question.
Institutional memory preserved
Captures tribal knowledge in real time; when staff leave, their expertise stays, cutting new-hire ramp-up from months to days.
Embedded where work happens
Lives in Slack (Teams soon), tapping channel history for full team context.
Secure hybrid
deployment
All operational data stays inside your cloud/VPC; only metadata leaves the premises.
Night & weekend triage
B.O.R.I.S handles alerts outside working hours and only wakes humans when it truly matters.
Onboards new engineers
Explains how your infra works, using context from past tickets, docs, and runbooks.
B.O.R.I.S knows your infra.
LLMs guess.
B.O.R.I.S provides precise, context-aware insights into your infrastructure, unlike generic LLMs that often provide broad, unverified suggestions.
What can you delegate to B.O.R.I.S from day one?
These are the kinds of questions your team can start asking BORIS straight from Slack.
General questions:
"Is this alert urgent or can I ignore it?"
"Check our AWS S3 quotas—are we close to the limit?"
"Where is our staging database hosted?"
"What's the current config for our EC2 instances?"
Service-specific questions (e.g., Gateway):
"Where is the Gateway service running?"
"Is everything OK with Gateway right now?"
"When was the last deployment of Gateway?"
"Show me the last 10 lines of Gateway logs."
"Gateway returned a 504 error. What's going on?"
Hire experts for the hard stuff.
Let B.O.R.I.S handle the rest.
Acme Corp used to outsource routine infrastructure tasks like monitoring, incident response, and basic troubleshooting to a consulting agency — and it worked. But now, with B.O.R.I.S, they handle the same tasks in-house, faster and at a significantly lower cost, saving them over $100,000 annually.
B.O.R.I.S was built by the team behind FivexL — AWS Community Builders with deep, senior-level expertise. Over 4 years working together on complex infrastructure projects for startups and scaleups across Europe and the US.
With experience across DevOps, security, and operations, we've seen firsthand how fast-growing teams struggle to keep up with alerts, onboarding, and 24/7 support.
So we built a bot to do the boring (but critical) parts — and do them well.